Last Updated: January 2025 | Effective Date: January 2025
When you register on the jjj platform, your name, email address, mobile number, and date of birth are collected. For identity verification, your national ID or passport details may be requested, and these are used solely for the KYC process. During financial transactions, payment method details (such as mobile banking numbers) are collected, but full card numbers or PINs are never stored. When you use our platform, your device type, browser, IP address, and usage patterns are automatically logged. This technical information is used to improve platform security and performance, not to identify you personally. We use cookies and similar technologies to keep your session active and remember your preferences — you can disable these in your browser settings.
The information you provide is primarily used to create your account, verify your identity, and ensure secure transactions. Data is also analyzed to improve platform services, test new features, and personalize the user experience. Your contact information may be used to send promotional offers, important updates, or security-related notifications. If you do not wish to receive marketing messages, you can opt out at any time by contacting our support team. Your information may also be used to fulfill legal obligations, prevent fraud, and resolve disputes. In every case, we follow a policy of using only the minimum information necessary.
Jjj never sells, rents, or transfers your personal information to third parties for commercial purposes. Limited information may be shared with trusted payment gateway partners for payment processing, and they are equally bound to uphold the same privacy standards. Providing information in response to a lawful request from Bangladesh law enforcement or regulatory authorities is considered a legal obligation. Technology service providers (such as server hosting or analytics) who work on our behalf are subject to strict data processing agreements. Even when information is shared in these cases, every effort is made to keep your identity protected. No third party may use your information for their own commercial purposes.
To protect your information, we use industry-standard SSL/TLS encryption technology, which prevents third-party access during data transmission. Stored passwords are always hashed — no staff member or system can view your actual password. Our server infrastructure undergoes regular security audits, and an automated monitoring system is active to detect suspicious activity. Two-factor authentication and session timeout measures are in place to prevent unauthorized access to your account. However, since absolute security on the internet cannot be guaranteed, you are also advised to use a strong password and change it regularly. In the event of a security breach, we will promptly notify affected users.
You can view, correct, or update the information stored in your account at any time. You have the right to request deletion of your data; however, certain information may be required to be retained for a specified period due to legal or regulatory obligations. To opt out of marketing communications, contact our support team — your request will be processed within 7 business days. If you would like more details about how your information is being used, reach out through our support channels and we are committed to responding transparently. Even after your account is closed, some information may be retained for up to five years as required by law. To learn more about your privacy rights, visit our FAQ Visit the page.
Jjj reserves the right to update this Privacy Policy as needed, and you will be notified of significant changes via your registered email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy. The latest version will always be available on this page, and the "Last Updated" date will be noted at the top of the page. If you have any questions or concerns about the Privacy Policy, please contact our support team by email at: [email protected]. We always believe in maintaining an open and honest relationship with our users. Your trust and confidence are our greatest asset.